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Save Your Money!

Today I received an email from a business client saying they have a new computer arriving this week but it comes with Windows 11 and could I move it to Windows 10 when it arrives.

Immediately I knew they ordered the wrong computer. They ordered a consumer line desktop from Dell rather than a business line computer, because the business line computers still come with Windows 10.

So I called to ask what they bought and it turns out they spent over $2,000 on this computer. When I asked how it was going to be used, I went online and found them a business line computer that already comes with Windows 10 and includes a 3-year warranty rather than the 1-year they got with their purchase. The best part is I saved them over $1,000 and they are going to get it the same time the other computer would have arrived.

Last week I had a client buy a Mac Mini, but when it was time to set it up it turns out to not be what she needed, so she returned it but has to wait for what she needs to arrive.

The moral of the story is CALL ME before you buy something, I’ll make sure you get what you need and try to save you money at the same time. I don’t charge anything to do this, so before you decide to do your own research and then buy the wrong computer (or printer), give me a call. Like I say: “Everybody needs a geek in their life”.

‘Tis the Season to Get Scammed

You might be getting some new technology for Christmas, just remember that if you need help or support with it, don’t just Google a company and click on the first link you see. Be sure you’re going to the company’s website and not someone who claims to be an authorized company. Lots of scammers are out there just waiting for you to call them so they can separate you from your wallet.

And most importantly, NEVER give a stranger access to your computer remotely, it could be a very expensive mistake.

Stick with companies and people you know and trust. Merry Christmas!

THIS is Why You Need ME, Not a Stranger!

This article is all you need to know as to why you should call me first, and not take your computer into or call a stranger to help you. You need someone you can trust to not snoop on your personal information.

https://arstechnica.com/information-technology/2022/11/half-of-computer-repairs-result-in-snooping-of-sensitive-data-study-finds/

Manage Your Gmail Spam Folder

Worked with a client today on his Gmail Spam folder. There was so much he was overwhelmed figuring what was really spam and what actually belonged in his Inbox.

I have a quick method I use everyday that takes literally seconds to do that lets me check the Spam folder and keep it manageable.

The flow chart is to get you used to the process, but you won’t need it after a time or two, it’s just to help you make the decisions and not get overwhelmed. At the first use, I recommend just looking for personal emails that shouldn’t be spam, don’t worry about unsubscribing to anything. When you’re sure any email that you want to keep in your Inbox has been labeled “Not Spam”, then go ahead and just delete all the messages in your Spam folder. Tomorrow, check it and follow the flow chart through the few messages there.

Once you’ve got the rhythm down, it won’t take you more that 30 seconds a day to make sure nothing slips through your Spam folder.

Update Your Google Chrome

Google has learned that their Chrome browser has been hacked. In order to be safe you should update your Chrome immediately. All you have to do is click on the 3 lines in the upper right corner, click on “Help” and then click on “About Google Chrome”.

Chrome will then automatically check and update your browser if it hasn’t already done so.

Stay safe out there! 😀

Careful What (and when) You Update

I’m reading that bad guys are trying to trick people into clicking on updates for Edge and Chrome browsers. Both Google Chrome and Microsoft Edge update automatically, so you shouldn’t click on a box that says to update it, especially if it’s already open.

An infected website that you visit might create a pop-up that says you need to click it to update your browser—that’s a lie (remember, BAD GUYS LIE). Just a few years ago they tried to trick you into updating your Adobe Flash, but since Flash has gone away a year ago, now they’re moving to browsers.

If you use Firefox, the only time you MIGHT see an update box is when you click on the Firefox icon to open it. Sometimes you’ll see that it wants to update, and that’s okay. But you WON’T see it once Firefox is open, if you do, it’s fake.

Don’t Be Like My Friend

No, there’s nothing wrong with your eyes, I blurred the screen on purpose because I didn’t want to publicly shame my client. But this is the desktop of my client’s computer. As you can see it is wall-to-wall icons. Files and files that have been saved to the Desktop, until there is no more room on the Desktop—but that won’t stop Windows. You can keep saving files to the Desktop, you just won’t be able to find them because they will be on the imaginary screen you can’t see to the right of your monitor. You can put 10,000 files on your “Desktop” if you want, but you’ll only see what the screen can display.

So organize your files—group them into folders if you have to. Use your Documents folder. I understand that you like having them there where you can see them, but after a while if you fill up your screen, you WON’T be seeing the files you’re saving. And if you’re smart enough to know that you can find the files using File Manager, then you’re smart enough to find them in your Documents folder.

This ends your holiday tip. Merry Christmas!

A Funny Password Routine…

I know y’all hate passwords, imagine trying to tell others THESE passwords…

Don’t Worry, Be Happy!

Today I’m seeing in the tech press a warning about a new “zero-day” vulnerability in Windows. “Zero-day” means that bad guys are using it before the good guys even know about it (usually).

I know some of you read tech news and as a result get a little paranoid (I know because you call me 😂).

All you have to do is the same thing I ALWAYS tell you…

DON’T click on links in email or open an attachment UNLESS….. 1) you know who it’s from and 2) you’re expecting it. Don’t forget #2! Viruses spread in computers the same way they do in people, it’s usually from someone we know.

Keep your anti-virus up-to-date (if you’re using Windows Defender as I recommend it will do that for you) and enjoy your day.

Happy Thanksgiving!

KEEP Waiting for Windows 11

6 weeks ago I said I’d keep you updated, and I know y’all are starting to see notices from Microsoft that “hey, you can upgrade to Windows 11”. Well, I’m still saying don’t do it. I still haven’t found a single thing you will like more than what you currently have and may find a few things annoying. I’ve been using it for 3+ months and am still annoyed by it. Microsoft still has some more work to do before I’ll recommend you upgrade.