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My Advice Hasn’t Changed with the Cyberattacks

With all the brouhaha over the cyberattacks going on all over the world, my advice in not getting infected with ransomware is the same advice I’ve been giving from the beginning.  Don’t CLICK on a link in nor OPEN an attachment in an email unless you know who it’s from AND you’re expecting it.  I can’t emphasize that last part enough.  It is someone you know who was infected that the email will come from, and if you think it’s ok because it came from someone you know and you open the attachment, then it’s game over.image

You need a backup of your data that can’t be compromised by ransomware, that’s why I recommend Carbonite.  For $59 a year your data is securely stored where even a virus can’t damage it.  I’ve had a client get infected with Ransomware and rather that pay the $1,500 ransom, we got all the data back from Carbonite.  You can get Carbonite directly from them, or for the same price I will set up it for you and make sure the subtle settings are all correct for you so nothing gets missed.

Carbonite also protects you not just from hard drive crashes but also theft and fire – it’s cheap insurance, so contact me ( and let me get you set up and fully protected from the day you accidentally make that click.

May the Fourth be With You!


This is Why….

imageTHIS is why I say again and again and again to NEVER open an attachment (or click on a link) in email unless you know who it’s from and you’re EXPECTING it.  You don’t really have to worry about things like this (nor even read the entire article) if you follow that one simple rule…

Windows 10 “Creators Update” is Coming

Windows 10 has been through a couple of major updates since in came out in July 2015.  It was updated in November that year and again in July 2016, and it’s about to happen again.  The update will be free to all current users of Windows 10 and you will get a notification before it downloads and installs.  The changes to how you use it on a daily basis you will hardly notice, so no one needs to panic.  Here is a video from Microsoft of some of the features:

and The Verge has an article about it as well…

Apple Replacing Screen Coating on 12” MacBook Pro

If you have a 12 inch MacBook Pro going back as far as 2012 and the Anti-Reflective coating is coming off, then Apple has you covered.  Apple isn’t necessarily making it public, but now you know and so if you’re having this problem you can get it repaired at no cost.  MacRumors spilled the beans earlier today:

I Have a GREAT Laptop For Sale (won’t last long)

I have a fully refurbished Dell Latitude 14” laptop for sale for $325.  This is a BUSINESS-CLASS laptop, sturdy and well-built.  It comes with a full one year warranty and is in PERFECT condition.  It includes Windows 10, fully updated along with Microsoft Office Professional 2016.  It has an Intel Core i5 processor, 8GB of memory and a 124GB solid state hard drive.  It is extremely fast.  It boots to the desktop in under 10 seconds!  I’d keep it if I didn’t already have a great laptop myself.  The keyboard is great!  It comes with an extra capacity battery and I just tested it.  I just ran movies on it for a solid four hours on battery and it still had 22% battery life remaining.

This is a great laptop and someone’s going to snatch it soon.  If you need more storage space (a bigger hard drive) I will upgrade it and prep it for you for just the cost of the hard drive (240GB around $80 – 500GB around $130-$140.)

I’ve got it – it’s PERFECT!  I can’t believe it was available.  IF you should have a problem with it while under warranty of course I’ll help you get it taken care of – but Dell Latitude’s are rock-solid laptops.

Let me know if you’re interested.

If You Think Computers are Expensive Now…

I ran across an old computer magazine from 1994 with this ad from Dell on the back cover.  Compared to this, you could buy today a computer with a processor 300 times faster with 4 cores rather that one, 1,000 times more memory, a hard drive 2,000 times larger, a 27” monitor, 1,000 times more memory in the video card, a high-def blu-ray drive instead of a CD reader (not even a burner), an operating system 22 years newer and all for less that $1,000.  $2,599 in 1994 would equal a $4,055 computer today!


It’s Microsoft Patch Tuesday!

Lot’s of updates today.  If you’re running Windows 10 you can check by clicking on the start button and click on “Settings”…



Click on “Updates and security”



Then click on “Check for Updates”, or if the updates have been installed already, then go ahead and restart your system (save any open documents first.)

If you don’t reboot the computer, eventually it will reboot and install on its own, and maybe not at a convenient time for you.

One More Reason to Hate Texting…


Pay Attention if You Have a NETGEAR Router flaw has been discovered in some of Netgear’s most popular routers that makes it really easy for a bad guy to have access to your router.  All you have to do is click on a link in a webpage or email and boom, he can walk right in.  Fortunately, it’s really easy to see if you’re affected.  Below you’ll see two links, chances are your Netgear router uses one of the two address in those links.  CLICK on the first link and if you’re vulnerable, it will only reboot your router.  So after clicking the link, wait 10 seconds or so and see if you can get to another web page.  If you can’t then your router is rebooting and you need to get it updated.  If it doesn’t kick you offline then try the second link.  If you’re STILL online then you’re probably fine.  The links below will NOT do anything bad to your router, just reboot it IF it has the flaw, but it’s a similar method a bad guy would use to take over your router – he just wouldn’t be using the “reboot” command, he’d use something much worse. 

IF you’re router goes offline, then it will come back in a few minutes.  When you’re back online go to Netgear’s support page at, enter the model number of your router and download and upgrade the firmware on your router.  Now if that’s a little to technical for you to do then call me and I can do it for you, even remotely if you’re not in Austin. 

My own router had this flaw and Netgear had an update that fixed it.;reboot   OR;reboot

Next Time You Make a Call on AT&T, be Sure to Say Hello to the NSA!

imageThis building, “owned” by AT&T just also happens to be the nerve center of overseas phone calls (and a great place to monitor domestic calls as well.)  Read all about it:

If You Didn’t Order It – Don’t CLICK on IT!!!

Image result for oh noThe spam emails have started to arrive.  You ORDERED this or you ORDERED that.  They want you to confirm or deny that you order is on it’s way.

If you didn’t order it – DON’T click on it.  Scammers are in full force this holiday season.  Be smart!  If you’re not sure, CALL ME before you click! 

There’s a New Java Update

Image result for javaIf you don’t know if you have the latest version of Java, go here and find out.  Keep your computer safe!!!

The FIX is In (for Your Broken Update)

imageIf you’ve been having problems with the latest update from Microsoft, then you need to give this a try.  This script updates the registry and then should allow the update that has been failing to finally install.  You’ve got nothing to lose, so if you’ve seen your computer try to install the most recent update only to have it fail, then download and run this fix:

Microsoft Messed Up Their Latest Update

Image result for windows update failAnd you probably have noticed it this week if every time you turn your computer it tries to update then fails, and EVENTUALLY you get back to your desktop.

I’m watching CLOSELY for Microsoft to fix this situation and will let you know when they do.  This is all because they are changing how they are doing their updates and surprise, it’s not working (at least for a lot of people.)  If you have this problem, let me know and I’ll add you to the list of folks and then notify you as soon as I know of a fix.

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